The chatbot that answers from your live data, not just your PDFs.
Spin up an AI assistant trained on your knowledge base, connect it to your real operational data, and put it everywhere your customers are. When a question needs a person, your team steps into the same chat — in minutes, not months.
Free plan included · no credit card required
- 80%+
- ticket deflection
- 5
- SQL engines
- Minutes
- to deploy
Answer from live data — safely.
Most chatbot builders stop at PDFs. DiMi connects to your real database and APIs, so it can answer the questions customers actually ask — with security built in from day one.
- Read-only enforcement — DELETE/UPDATE/DROP are rejected.
- Parameterized saved queries. No free-form SQL unless you opt in.
- AES-256 encrypted credentials and a full audit log of every call.
SELECT status, carrier, eta FROM orders WHERE id = :orderId
“Monthly revenue for the last 12 months, split by region”
The same connection, as a dashboard.
Your data source doesn't just answer questions in chat — it draws charts. Describe what you want to see and Data Studio writes the SQL, picks the chart type, and maps the columns. Then publish the dashboard and embed it anywhere with one iframe.
When it needs a person, be there instantly.
Visitors can ask for a human at any point — or just leave a message. You get a notification the moment they do, and you can pick up the same conversation from your dashboard. The bot steps aside while you talk, and picks the thread back up when you're done.
- Notified the second someone asks — no refresh, no polling.
- Reply under your own name, so it feels like your team.
- Typing indicators and delivered/seen receipts, both ways.
| Current page | Location | On site | Pages |
|---|---|---|---|
| /pricing | Berlin, DE | 2m 40s | 4 |
| /checkout | Austin, US | 1m 05s | 7 |
| /docs/api | Pune, IN | 6m 12s | 11 |
Watch your site as it happens.
See who is browsing right now, which page they're on, how long they've been there, and the path they took to get there — so you can reach out while they're still deciding.
- Real-time page-by-page activity, updated as they click.
- Device, location, referrer, and pages viewed at a glance.
- Traffic trends on paid plans: views and visitors per day, top pages, and sources.
- Off by default, opt-in per bot, and Do Not Track is respected.
Everything a support bot needs
From first document to production channels — one platform, no glue code.
Documents
Upload PDFs, Word, CSV, or web pages. Parsed, chunked, embedded, and cited at answer time.
Live APIs
Register endpoints once. Index them on a schedule or call them live, mid-conversation.
SQL, safely
Read-only connections with saved, parameterized queries, guardrails, and a full audit log.
Every channel
Website widget, hosted page, REST API, Slack, and WhatsApp — one bot, everywhere.
Live human chat
When the bot can't help, your team takes over in the same window — with typing indicators and read receipts.
Live visitor tracking
See who is on your site right now and the page they're viewing — with traffic trends and top pages on paid plans.
Analytics
Deflection rate, CSAT, unanswered questions, and human-handoff tracking out of the box.
Your whole team
Invite teammates by email with owner, admin, or member roles. Seats are included in every paid plan.
Enterprise-minded
Two-factor authentication, an AES-256 credential vault, tenant isolation, white-label branding, and audit logs.
Built for the questions that live in your systems
Wherever the answer sits in a database or an API, your bot can reach it.
Order status & inventory
“Where's my order?” and “Is this in stock?” — answered from your live store database, not a stale FAQ.
Account-aware support
Deflect tickets with answers grounded in docs plus each customer's real account data.
White-label bots for clients
Spin up branded assistants per client, manage them from one workspace, and resell.
See exactly what your bot is doing.
Deflection rate, CSAT from thumbs up/down, cached answers, and the questions you couldn't answer yet — clustered into knowledge gaps you can close in one click.
Bring your team, keep your account locked down
Invite the people who answer customers, and protect the workspace they log in to.
Invite your teammates
Email invitations with owner, admin, and member roles. Seats come with the plan — no per-user surprises.
Two-factor authentication
Authenticator-app 2FA with one-time backup codes, managed from each person's profile.
Roles that mean something
Billing, team changes, and deletions are owner/admin only — enforced on the server, not just hidden.
From data to deployed — and never out of the loop
Add your knowledge
Drop in documents or crawl pages. Connect APIs and read-only SQL for live answers.
Tune it in the playground
Set the persona, test real questions, and watch it cite sources and call tools.
Deploy in minutes
Paste one script tag, share the hosted page, or connect Slack and WhatsApp.
Step in when it counts
Watch visitors live, get notified the moment someone asks for a human, and reply yourself.
Start free. Upgrade when your customers do the talking.
Open models keep inference cheap, so plans stay affordable as you scale.
- Unlimited bots
- Unlimited messages/mo
- Unlimited live data sources
- Unlimited live requests/mo
Put your data to work — in minutes.
Start free, no credit card required. Add live data when you're ready.